Benjamin is a very dedicated and experienced agent who does his job really well and always does not mind going the extra mile to make sure our policies and well-being are well taken care off. He is very meticulous when planning for our family’s policies and will always keep us updated frequently along the way. He ensures that we are well insured and is in good hands. Benjamin is not pushy in sales, and will only recommend whatever that caters best for our family and children’s needs which makes us very comfortable throughout this financial planning journey with him. To add on, Benjamin is also very knowledgeable and familiar with his products which is a huge bonus for us as it makes me and my wife feel extra assured with his recommendations. His responsiveness and dedication to his job makes us have zero doubts that he will always be just a phone call away if we need any further assistance too. Hence, we are really grateful to have him as our existing agent and will not hesitate to look for him again if we need to purchase more policies in the near future.

I can only summarise Benjamin in 3 words: Helpful, patient & responsible. Helpful: Despite not being the agent that sold us the plan (he took over the policies as our previous agent was not doing a good job), and having to take over with many backlogs, Benjamin went the extra mile to ensure all our pending claims and doubts are addressed. He's been a great help even outside of financial planning; I was having trouble figuring out how to pay my electricity bills online as well as requiring to clarify certain medical check-ups SMS, Benjamin was there to guide me step by step even though it is not within the scope of a financial advisor. Patient: Benjamin went on to explain and update me on my existing portfolio. He was very professional and gave me a very detailed yet neutral updates. I had many questions especially when it has been sometime since I was updated on my portfolio. This is especially true in terms of a policy that I've gotten recently that does not seem to fit my objective. Benjamin patiently explained to me the advantage & disadvantage of the policy. I am very thankful for his timely advise as I've gotten this policy under the wrong impression and Benjamin was able to guide me through it and break down information to easily understandable pieces. Responsible: After having to experience a very bad encounter with my previous advisor (not picking up calls, not submitting claims for me). I made it a point that the next financial advisor I get must uphold a high sense of responsibility as I do not want the same situation to repeat itself. Though I did not voice this requirement out, Benjamin has been very proactive, responsive and even despite there being hiccups in the claims process (AIA require a more detailed breakdown on my bill), he never failed to update us or return our call when required. I am very assured with him taking over mine & my family's entire portfolio. Thank you for servicing me!

My wife & I initially engaged Ben’s service to help our youngest to be covered for a Personal Accident Plan. Despite being new in this line of work, his enthusiasm and pro-activeness propels him to look for answers whenever he faces an obstacle. One example that illustrates the point above would be during the explanation of recommendations, not only did Ben explained in detail what the Personal Accident policy entails and covers, he went above and beyond to resolve our long-term concern on an existing plan that we gotten for our two kids about 20 years ago (we just casually asked!). Honestly, we did not have any expectations that our questions will be answered as we had a few agents over the years to help investigate it; none was able to provide a satisfactory answer to our question. On the other hand, Ben was able to provide us with a clear picture of what transpired during the policy phase and how it became its present stage. He was very forthcoming of his opinions and honest with his advice. From that experience, we felt assured and allowed Ben to help with our kids Protection Planning as well as our own Retirement Planning. Despite being new in this industry, I would strongly urge you to hear Ben out and I can reassure you that the way he plans and structures his recommendations will be for you & your family’s best interest!